Junior Systems Administrator in Gulfport, FL at Eliassen Group

Date Posted: 10/16/2020

Job Snapshot

Job Description

We have an exciting opportunity for a Junior Systems Administrator with our industry-leading client in Tampa, FL.

We will accept corp to corp or w2 contractors. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities:

  • Act as point of escalation for Service Desk and Account Management teams.
  • Using company ticketing software to record, track and document problem solving process.
  • Apply company approved diagnostic utilities to aid in troubleshooting.
  • Access FAQ resources on the Internet/Intranet to aid in problem resolution.
  • Perform trouble resolution fixes remotely or in person, including installing and upgrading software, installing hardware and configuring systems and applications.
  • Regularly confers with database programmers, analysts, other systems administrators and users regarding current and prospective system changes and future needs.
  • Assist in software patch releases and roll-outs according to company Change Management best practices.
  • Creation of new Virtual Machines and modifying of existing Virtual Machines as needed.
  • Creation of Security Groups in Active Directory
  • Monitor Infra-Ops ticket queue for incoming requests and resolve or escalate accordingly.
  • Continuously improve upon technical skills sets within assigned areas of expertise.
  • Assist in training of Service Desk support staff.
  • Participate in company and department provided training.
  • Alert management to emerging trends in incidents.

Requirements:

  • Knowledge of advanced computer hardware, including servers, SANs, switches, routers and firewalls.
  • Experience with Microsoft Client Operating Systems
  • Extensive application support experience with Microsoft Office suites and Office365 Applications.
  • Advanced working knowledge of software and hardware diagnostic tools.
  • Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills.
  • Strong documentation skills and a willingness to assist with documentation.
  • Proficient in basic network and security fundamentals.
  • Basic knowledge of change management process
  • Basic knowledge of project management
  • Self-Starter with ability to work as part of a team and individually as required by specific project needs.
  • Excellent time management skills and the ability to prioritize.
  • Possess the traits of having patience, being thorough and innovative.
  • At least 40-hour on-site work week.
  • Sitting for extended periods of time.
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components.
  • Must be able to physically to handle and set up technology equipment. Can require lifting up to 50lbs.

Job ID: 345982

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit http://www.eliassen.com.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!