Linux Tech Support Engineer in Durham, NC at Eliassen Group

Date Posted: 8/5/2019

Job Snapshot

  • Employee Type:
  • Location:
    Durham, NC
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

We have an exciting opportunity for a Linux Tech Support Engineer with our leading technology client in Durham.

We will accept corp to corp or w2 contractors. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities of the Linux Tech Support Engineer:

  • Apply technical expertise to resolve issues impacting product performance at customer site
  • Identify, document, and escalate customer issues as needed
  • Effectively communicate resolution efforts in a "closed loop" style
  • Contribute to centralized problem identification and resolution database
  • Monitor and track all service calls, provide regular status updates, and communicate status to customers

Requirements of the Linux Tech Support Engineer:

  • At least 3 years of customer support experience
  • Hands-on experience with command line Linux and Linux system administration, storage, and networking
  • Experience with MS OS, MS applications, VMware, and database applications
  • Ability to work in a fast-paced, high-pressure environment
  • Strong interpersonal, communication, and presentation skills
  • Willingness to help customers and mentor peers

Keywords: Linux Tech Support Engineer, IT Support, Linux, Microsoft, VMware 

Job ID: 321935

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!